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Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card. Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.

All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports
FOR CRUISE RESERVATIONS CALL
TOLL FREE: 1-800-961-4635
Other Countries & Hours
Call A Cruise Consultant

We would be happy to assist you with booking cruise!

We have some of the best cruise experts anywhere who are knowledgeable about cruise destinations, cruise ships and finding you the best value.

United States and Canada / Eastern Standard Time
  9 AM to Midnight Monday through Thursday
9 AM to 8 PM Friday through Sunday
  TOLL FREE: 1-800-961-4635
Australia and New Zealand / Eastern Standard Time (Sydney)
  FREECALL: 1 800 251 657
 
United Kingdom / Greenwich Mean Time
  FREEPHONE: 0800 101 2793
All Other Countries / Eastern Time Zone (GMT -5:00)
011-561-366-4816

Please note that all prices on our website are in US dollars, and travel purchases must be completed with a major credit card. Unless you are considering one of our custom cruise itineraries, certain cruise lines prohibit US-based travel agencies from selling to non-US residents.

All passengers regardless of their home country, citizenship or country of residency are responsible for obtaining the proper documentation for travel. This includes passports

Gratuities / Tipping onboard the Zuiderdam

Tips on the Zuiderdam are automatically charged to your shipboard account (Sail & Sign Account) unless you make alternative arrangements with the Guest Services desk. Tipping guidance is as follows:
The total amount is $11.00 per guest, per day as follows:

  • $4.00 Per Day Stateroom Services
  • $6.00 Per Day Dining Room Services
  • $1.00 Per Day Alternative Services: distributed to other kitchen and hotel service staff
  • For beverage purchases, fifteen percent of the bill is automatically added to the onboard account. Room Service staff may be tipped at your discretion. Tipping your Maître d' of your dining room is at your discretion. You should tip if you received special attention or services from the Maître d'.

Some additional thoughts on tipping onboard the Zuiderdam:

  • You can prepay the standard tip. However, the people that go above and beyond should be tipped a bit more. On the last day of the cruise, there will be a request for tips and envelopes provided. Our cabin steward went out of his way to make out 3 kids feel special and took a picture of our family. Our staff in the dining room knew exactly what our choice of beverages was after the first night. These people should be tipped accordingly.
  • If you are putting your kids any of the Club HAL or Youth programs and they have a great time, you should consider tipping the Youth Director. The youth staff works extra hard at making certain your kids have a great time, and, if your kids' experience finds that to be true, it is appropriate for you to show your consideration to the staff. As Holland America doesn't have a formal system or guidance for tipping the Youth Staff, you will need to bring cash for this tip. Our tip guidance is $5 per day, per child. Make certain that the Youth Director understands that the tip should be shared amongst the staff. You will be one of the few who tip the youth staff on the Zuiderdam and they will usually be sincerely appreciative.

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